1. What is your return policy?
Defective products are eligible for credit or replacement within
30 days of order date. Replacements will be shipped upon receipt
of defective merchandise via ground shipment at Watertight Storage
Case Company's expense. Watertight Storage Case Company will provide
a return shipping address and a return authorization (RA) number.
RA numbers are valid for 30 days from the date of issuance and must
be obtained within 30 days of ship date. Packages must have the
RA number written visibly on the shipping box with a brief description
of the product defect inside. Returns will be handled according
to the following schedule (must be received within 30 days of order receipt):
| Return Condition |
Return Policy |
| Defective Upon Shipment |
Credit for cost of item(s) or replacement |
| New (Unopened) |
Credit for cost of item(s) if returned within 15 days of receipt |
| New (Unopened) |
Credit for cost of item(s) minus 15% restocking fee* (within 30 days of receipt)
|
| Used (Opened) |
Credit for cost of item(s) minus 15%-100% restocking
fee* |
| Damaged, Missing Parts |
Non-Returnable |
* Watertight Storage Case Company reserves the right
to evaluate product return conditions and assess restocking fees
at its own discretion. Watertight Storage Case Company is not responsible
for any item not received at its warehouse. Allow 7-10 business
days for processing returns. The Watertight Storage Case Company
does not handle repairs.
2. How secure is the site for credit
card orders? If the buyer's browser supports the Secure Socket
Layer (SSL) protocol (currently Netscape, Microsoft Internet Explorer,
AOL, and many other browsers do), then credit card and check information
entered on our Order Form is encrypted before it is sent over the
Internet. When received, the information is decrypted, allowing
it to pass over the Internet, safe from prying eyes and potential
thieves.
3. How can I order without providing
credit card information? Add the desired products to your shopping
cart. After you are finished shopping, select the method of payment.
You will then be able to print a receipt summarizing your order
so you can FAX or mail it in with your payment. Orders will not
be processed until payment is received and checks have cleared.
4. Do you accept Paypal payments?
Yes, we do accept Paypal payments. This method is not an automated procedure
on our web site. Select the "pay by check" option during
the shopping cart checkout procedure. Using your own Paypal account please make
payment to our account, paypal@eselling4u.com, and reference the invoice
number or the item(s) selected. We will be notified by email of your invoice
and paypal payment. This is alternative payment method.
5. What are the internal dimensions of your cases?
| Case Series |
length |
width |
height |
| 1000 |
3.700" |
2.350" |
1.00" |
| 2000 |
5.757" |
3.140" |
0.979" |
| 2500 |
5.691" |
3.063" |
2.741" |
| 3000 |
7.639" |
3.723 |
1.229" |
| 3250 |
7.587" |
3.648" |
2.226" |
| 3500 |
7.549" |
3.606" |
3.326" |
| 8000 |
1.935" |
2.831" |
5.188" |
| 9000 |
1.824" |
2.709" |
6.930" |
